If your vehicle is in need of repair, it is important to take it to a qualified auto repair shop.
There are many factors you should consider when choosing the right auto repair shop. The most important factor may be the qualifications of the technicians who will be working on your car.
ASE Certification
The technicians at an auto repair shop should be ASE certified. This means that they have passed a series of tests and meet the requirements set by the National Institute for Automotive Service Excellence. You can find a list of ASE certified shops on their website.
Experience
Another factor you should consider is how long the auto shop has been in business. A reliable shop will have a good reputation in the community and will have been in business for several years. You can ask family and friends—word-of-mouth is typically reliable when it comes to these types of things. By the same token, you should check online reviews for the shop, and see if they are on the Better Business Burreau.
Specialization
It’s always a good idea to look for a shop that specializes in your type of vehicle. They’ll have more experience repairing and servicing that particular make and model, so you can expect faster diagnostics and more reliable repairs.
Customer Service
When you’re looking for an auto repair shop, don’t forget to consider the customer service. How do they treat their customers? Do they seem trustworthy and honest? Will they take the time to explain things to you in a way that you understand? These are all important factors to consider when making your decision, and while you won’t really know until you take your vehicle in yourself, see what people on the internet say about these things.
Warranties
Be sure to ask about warranties. Many auto repair shops will offer a warranty on their repairs, but there are also different types of warranties. Ask about the length of the warranty, what is covered and whether or not you have to bring the car back to that particular shop in order to have the warranty honored.
Location
Think about location. It’s important that the car repair shop is close to where you live or work, especially if you need it towed and will be without a car for a while.
See If They Also Do Body Repair
If your vehicle has sustained body damage, you may also be able to get aesthetic and mechanical repairs done at the same time.
Most auto shops don’t do body repair, and you’d be hard pressed to find a body shop that does auto repair and maintenance. Learn more about a body shop vs auto repair so you can make the most informed decision. If you can find a location that does both, you’re golden.
Get A Quote
Before you give the green light for repairs, get a quote from the shop. This will give you an idea of how much the repairs will cost. If you’re not happy with the quote, you can always go elsewhere.